Returns & Exchanges

At EBY, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for most items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process and attach it securely to your package.

• 3.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier drop-off location and use the provided tracking number to monitor your return's progress to our warehouse.